RBI Compliance AgentRegulatory Compliance·Chief Compliance Officer
Real-time compliance reasoning against RBI Master Directions and NPCI UPI circulars with verifiable citation chains, repo and PR audits.
Processed155runs audited
Agreement98.7%Human signoff
ROI / Impact₹34.0L155 audited runs · 100% cited
Live Engine Feed155 runs logged
Active background worker readySystems:CoreNPCIDocument+1 more
Statutory Auditor AgentCompliance Operations·Head, Internal Audit & Compliance
Autonomous regulatory deadline tracking, statutory audit backfills, circular evidence extraction, and board compliance reporting.
Processed84filings verified
Agreement99.1%Human signoff
ROI / Impact₹52.0LZero compliance gaps · 100% cited
Auditor Compliance RecordFY 2026-27
Stashfin record: 2 Deadlines · 1 On Time · 1 Late (100% finished)Systems:CoreDocumentData+1 more
AML InvestigatorFinancial Crime Compliance·MLRO office
Investigates transaction-monitoring and screening alerts, cites evidence, drafts STRs for FIU-IND.
Processed412alerts
Agreement96.1%Human signoff
ROI / Impact41 TAT41 min → 4 min per alert
Systems:CoreTransactionSanctions+4 more
Failed Txn ResolverPayments Operations·Head, Payment Ops
Matches CBS, switch and NPCI records for failed UPI/IMPS/ATM debits, reverses within T+1 and drafts customer replies.
Processed1,284complaints
Agreement98.4%Human signoff
ROI / Impact₹4.2L₹4.2L TAT penalties avoided this month
Systems:CoreNPCIPayment+3 more
Collections CompanionRetail Collections·Head, Collections
Pre-due and early-bucket outreach in the borrower's language, policy-bound restructuring offers, payment links, promise-to-pay tracking.
Processed8,940accounts contacted
Agreement91.7%Human signoff
ROI / Impact₹98.0L18% fewer bucket-1 roll-forwards
Systems:LoanCreditWhatsApp+4 more
SME Credit MemoCredit & Underwriting·Chief Credit Officer
Pulls bank statements via AA, GST returns and bureau, computes ratios, flags inconsistencies and drafts the credit memo.
Processed37applications
Agreement88.2%Human signoff
ROI / Impact9 TAT9 days → 2 days to sanction
Systems:AccountGSTCredit+3 more
Fee Leakage SentinelFinance · Revenue Assurance·CFO office
Compares the schedule of charges with what was actually levied, finds unauthorised waivers and missed charges, proposes recovery.
StatusStandbyQueue idle
AgreementAuditingEvaluation
ROI / Impact₹1.90 Cr₹1.9 Cr unbilled charges found
Systems:CoreDataHRMS
Re-KYC RunnerBranch Operations·Head, Branch Ops
Chases periodic re-KYC by WhatsApp and V-CIP, validates documents against CKYCR and DigiLocker, updates the CBS.
StatusStandbyQueue idle
AgreementAuditingEvaluation
ROI / Impact3.1L TAT3.1L accounts due for periodic KYC
Systems:CKYCDigiLockerVideo+2 more
Chargeback ManagerCard Disputes & Processing·Head, Card Ops
End-to-end chargeback lifecycle — classifies reason codes, compiles evidence, drafts representment letters, tracks outcomes with Visa/Mastercard/RuPay networks.
Processed184disputes
Agreement94.8%Human signoff
ROI / Impact₹32.0L62% representment win rate
Systems:CorePaymentCRM+1 more
Payment ReconciliationTreasury & Settlement·Head, Treasury
Three-way matching of UPI, NACH, NEFT/RTGS settlement files against CBS and bank statements. Auto-posts matched entries, classifies exceptions.
Processed24,600entries matched
Agreement99.4%Human signoff
ROI / Impact99.4% TAT99.4% auto-match rate
Systems:CoreNPCINACH+2 more
RBI Reporting AgentRegulatory Compliance·Chief Compliance Officer
Auto-calculates BSR, Form A, and SFR metrics from CBS data, fills RBI XML/XBRL templates, flags anomalies, routes for sign-off and submits.
StatusStandbyQueue idle
Agreement97.2%Human signoff
ROI / ImpactZero TATZero late filings in 18 months
Systems:CoreDataRBI_XBRL
Loan Ops ManagerCredit Operations·Head, Loan Ops
Post-sanction lifecycle: doc collection with AI classification, legal vetting, CERSAI check, insurance bundling, CBS account creation, NACH mandate, and disbursement.
Processed64loans processed
Agreement93.5%Human signoff
ROI / ImpactSanction-to-disburse: TATSanction-to-disburse: 5 days → 1.5 days
Systems:LoanCoreCERSAI+3 more
Delinquency ManagerCollections & Recovery·Head, Collections
Daily DPD bucketing, agent assignment by skill matrix, multi-channel outreach, PTP tracking, SARFAESI notice triggers, OTS settlement workflow, and NPA provisioning.
Processed12,400accounts managed
Agreement92.1%Human signoff
ROI / Impact₹4.50 Cr22% recovery improvement in 90+ DPD
Systems:LoanCoreVoice+3 more
KYC & AML MonitorCompliance Operations·Principal Officer
Risk-based re-KYC scheduling, document validation, watchlist screening (UN/OFAC/MHA/PEP), transaction pattern analysis for AML red flags, SAR drafting and FIU-IND filing.
Processed1,840accounts screened
Agreement95.3%Human signoff
ROI / Impact1.2L TAT1.2L re-KYC completed this quarter
Systems:CoreCKYCDigiLocker+3 more
Cheque Bounce HandlerClearing Operations·Head, Clearing
Real-time CTS bounce detection, return reason classification, LMS update with penal interest, NACH re-presentation with cooling-off logic, NI Act Section 138 notice triggers.
Processed326returns processed
Agreement96.8%Human signoff
ROI / Impact4hr TAT4hr → 18min bounce processing
Systems:CTSLoanCore+3 more
DSA Commission AgentPartner Operations·Head, DSA Channel
Month-end DSA commission calculation with product-slab mapping, clawback checks, TDS deduction (Section 194H), statement generation, dispute handling, and auto-payout.
StatusStandbyQueue idle
Agreement97.6%Human signoff
ROI / Impact₹8.40 Cr₹8.4 Cr commissions reconciled this month
Systems:CoreLoanHRMS+2 more
FD Maturity ProcessorDeposit Operations·Head, Retail Ops
Scans CBS for maturing FDs, customer outreach for renewal/payout decisions, TDS calculation (Section 194A), Form 15G/15H validation, premature withdrawal handling.
Processed485FDs processed
Agreement99.1%Human signoff
ROI / Impact₹142.00 Cr₹142 Cr auto-renewed this month
Systems:CoreCRMWhatsApp+1 more
Credit Limit ReviewerCredit & Underwriting·Chief Credit Officer
Annual credit limit review: bureau pulls, financial extraction, ratio analysis (DSCR/ICR/TOL-TNW), AI appraisal note, credit committee routing, CBS limit update.
Processed12reviews completed
Agreement89.5%Human signoff
ROI / Impact45 TAT45 days → 8 days review cycle
Systems:CreditCreditLoan+2 more
Grievance TrackerCustomer Experience·Nodal Officer
Omni-channel complaint intake, AI classification and urgency scoring, auto-assignment by skill matrix, SLA tracking with L1/L2/L3 escalation, resolution confirmation, RBI IOS reporting.
Processed237complaints handled
Agreement94%Human signoff
ROI / Impact94% TAT94% resolved within SLA
Systems:CRMCoreVoice+2 more