Permission matrix
14 Autonomous & supervised agents| Agent | Read data | Draft | Propose | Execute | Limit |
|---|---|---|---|---|---|
RBI Compliance AgentRegulatory Compliance | Allowed | Allowed | Allowed | Pilot only | — |
Statutory Auditor AgentCompliance Operations | Allowed | Allowed | Allowed | Pilot only | — |
AML InvestigatorFinancial Crime Compliance | Allowed | Allowed | Allowed | Not allowed | — |
Failed Txn ResolverPayments Operations | Allowed | Allowed | Allowed | Within limits | ≤ ₹10,000 / reversal |
Collections CompanionRetail Collections | Allowed | Allowed | Allowed | Pilot only | Approved templates only |
SME Credit MemoCredit & Underwriting | Allowed | Allowed | Within limits | Not allowed | — |
Fee Leakage SentinelFinance · Revenue Assurance | Allowed | Within limits | Pilot only | Not allowed | — |
Re-KYC RunnerBranch Operations | Within limits | Pilot only | Not allowed | Not allowed | — |
Chargeback ManagerCard Disputes & Processing | Allowed | Allowed | Allowed | Not allowed | — |
Payment ReconciliationTreasury & Settlement | Allowed | Allowed | Allowed | Within limits | — |
RBI Reporting AgentRegulatory Compliance | Allowed | Allowed | Allowed | Not allowed | — |
Loan Ops ManagerCredit Operations | Allowed | Allowed | Allowed | Pilot only | — |
Delinquency ManagerCollections & Recovery | Allowed | Allowed | Allowed | Within limits | — |
KYC & AML MonitorCompliance Operations | Allowed | Allowed | Allowed | Not allowed | — |
Cheque Bounce HandlerClearing Operations | Allowed | Allowed | Allowed | Pilot only | — |
DSA Commission AgentPartner Operations | Allowed | Allowed | Allowed | Within limits | — |
FD Maturity ProcessorDeposit Operations | Allowed | Allowed | Allowed | Allowed | — |
Credit Limit ReviewerCredit & Underwriting | Allowed | Allowed | Within limits | Not allowed | — |
Grievance TrackerCustomer Experience | Allowed | Allowed | Allowed | Within limits | — |
Evaluations
30-day continuous eval| Agent | Cases | Agreement | Misses | Status |
|---|---|---|---|---|
AML Investigator | 1,840 | 96.1% | 0 | Clear |
Failed Txn Resolver | 6,120 | 98.4% | 0 | Clear |
Collections Companion | 3,310 | 91.7% | 2 | Hold |
SME Credit Memo | 212 | 88.2% | 1 | Hold |
Chargeback Manager | 920 | 94.8% | 0 | Clear |
Payment Reconciliation | 14,200 | 99.4% | 0 | Clear |
RBI Reporting Agent | 48 | 97.2% | 0 | Clear |
Loan Ops Manager | 380 | 93.5% | 0 | Clear |
Delinquency Manager | 4,800 | 92.1% | 1 | Hold |
KYC & AML Monitor | 2,400 | 95.3% | 0 | Clear |
Cheque Bounce Handler | 1,840 | 96.8% | 0 | Clear |
DSA Commission Agent | 620 | 97.6% | 0 | Clear |
FD Maturity Processor | 2,800 | 99.1% | 0 | Clear |
Credit Limit Reviewer | 96 | 89.5% | 1 | Hold |
Grievance Tracker | 1,420 | 94% | 0 | Clear |
Policy packs
Per-message verification| Pack | Agents | Rules |
|---|---|---|
| RBI Fair Practices Code · recovery conduct | Collections Companion | 14 |
| RBI TAT for failed transactions | Failed Txn Resolver | 9 |
| PMLA & FIU-IND reporting | AML Investigator | 11 |
| RBI KYC Master Direction | Re-KYC RunnerAML Investigator | 12 |
| DPDP Act 2023 | AML InvestigatorFailed Txn ResolverCollections CompanionSME Credit MemoFee Leakage SentinelRe-KYC Runner | 8 |
| TRAI commercial communications (TCCCPR) | Collections CompanionRe-KYC Runner | 6 |
AML Investigator1,840 cases
Failed Txn Resolver6,120 cases
Collections Companion3,310 cases
SME Credit Memo212 cases
Chargeback Manager920 cases
Payment Reconciliation14,200 cases
RBI Reporting Agent48 cases
Loan Ops Manager380 cases
Delinquency Manager4,800 cases
KYC & AML Monitor2,400 cases
Cheque Bounce Handler1,840 cases
DSA Commission Agent620 cases
FD Maturity Processor2,800 cases
Credit Limit Reviewer96 cases
Grievance Tracker1,420 cases
Guardrails
Always enforced🔒Humans sign moneyNo fund movement without sign-off
📎Cited or rejectedEvery finding carries evidence refs
🇮🇳Data stays in IndiaAll traffic in ap-south-1
🔄Overrides retrainOverride reasons feed eval sets
Platform complianceCurrent
Compliance timelineLast 7 days
Today
Eval refresh completed4 agents re-evaluated, 11,482 cases
Sep 18
Policy pack updatedDPDP Act 2023 — 2 new rules added
Sep 17
Override reviewedCollections Companion — reason added to eval set
Sep 15
Audit pack exportedQ2 regulatory submission — 1,240 traces
Sep 14
Agent promotedFee Leakage Sentinel → Live (shadow passed)