Agent Desk

FEE
All agent desksID: FEE · STAGE 1: CUT
Finance · Revenue Assurance·CFO office·4 Tools·3 Connectors

Fee Leakage Sentinel

Compares the schedule of charges with what was actually levied, finds unauthorised waivers and missed charges, proposes recovery.

Operational ROI:₹1.9 Cr unbilled charges found
Branch PilotStage: CUT
Daily VolumeToday
0
Desk standby
Audit Concurrence30 days
—
Human-AI alignment rate
Capacity Returned7 days
96h
Staff hours freed this week
Sign-off QueueReal-time
1items
Oldest due 3 days

How it works: Autonomous Execution Pipeline

7 nodes · 2 core banking connectors · 1 AI checkpoints
Deterministic DAG
YesNoNightly scanSCHEDULERCharge scheduleFINACLELevied chargesDWHFind leakageAI AGENTLeakage found?CFO sign-offRecovery posted
TriggerSystem callAI Model stepDecision gateHuman sign-offResolvedEscalation
Autonomous DAG Pipeline
Audited Step-by-Step Pipeline Sequence
01
Nightly scanCharge schedule
Finacle
02
Charge scheduleLevied charges
DWH
03
Levied chargesFind leakage
AI Agent
04
Find leakageLeakage found?
05
Leakage found?CFO sign-off
Yes
06
Leakage found?Recovery posted
No
07
CFO sign-offRecovery posted

Tools & Deterministic Capabilities

Every tool is sandbox-isolated and bound by audit policies
4 Registered Tools
Tool FunctionCapability & Operational MandateTarget ConnectorExecution Policy
get_charge_schedule()Loads the bank's schedule of charges for the product categoryFFinacle CBSAuto-execute
scan_levied_charges()Scans actually levied charges against the schedule to find variancesFFinacle CBSAuto-execute
get_waiver_approvals()Checks whether fee waivers had proper maker-checker approvalHHRMS StaffAuto-execute
propose_recovery()Proposes a recovery entry for identified leakage with supporting evidenceFFinacle CBSAuto-execute

Connected Core Systems & APIs

Direct integrations providing live data and execution rails
3 Connected Rails
FCore banking (Finacle)
Connected

Customer, account, transaction and charge data. The system of record every agent reads.

RESTRead
DWData warehouse
Connected

Historical aggregates for leakage scans and model evaluation.

SQLRead
HHRMS / maker-checker IDs
Available

Maps user IDs to staff and roles for waiver and override checks.

RESTRead

Autonomy & Permission Boundaries

RBI Compliant
Read DataAccess customer records, historical balances, and KYC documents
Autonomous
Draft DocumentsSynthesize STRs, sanction notes, customer replies, and audit memos
Within limits
Propose DecisionsFormulate reversal proposals, credit approvals, and settlement offers
Pilot only
Execute on CoreMove funds, post GL entries, update CBS, and file statutory reports
Not allowed

Model Evaluation & Gate Profile

No formal evals recorded yet. Agent is currently in Stage 1 (CUT).