Agent Desk

CM
All agent desksID: CM · STAGE 2: SHIP
Credit & Underwriting·Chief Credit Officer·6 Tools·6 Connectors

SME Credit Memo

Pulls bank statements via AA, GST returns and bureau, computes ratios, flags inconsistencies and drafts the credit memo.

Operational ROI:9 days → 2 days to sanction
Shadow PilotStage: SHIP
Daily VolumeToday
37
applications handled
Audit Concurrence30 days
88.2%88.2%
Human-AI alignment rate
Capacity Returned7 days
148h
Staff hours freed this week
Sign-off QueueReal-time
1items
Oldest due 2 days

How it works: Autonomous Execution Pipeline

8 nodes · 3 core banking connectors · 2 AI checkpoints
Deterministic DAG
Application filedLOSAA statementsSETU AAGST returnsGSTNBureau reportCIBILCompute ratiosAI AGENTDraft memoAI AGENTCCO sign-offSanction
TriggerSystem callAI Model stepDecision gateHuman sign-offResolvedEscalation
Autonomous DAG Pipeline
Audited Step-by-Step Pipeline Sequence
01
Application filedAA statements
Setu AA
02
AA statementsGST returns
GSTN
03
GST returnsBureau report
CIBIL
04
Bureau reportCompute ratios
AI Agent
05
Compute ratiosDraft memo
AI Agent
06
Draft memoCCO sign-off
07
CCO sign-offSanction

Tools & Deterministic Capabilities

Every tool is sandbox-isolated and bound by audit policies
6 Registered Tools
Tool FunctionCapability & Operational MandateTarget ConnectorExecution Policy
get_application()Retrieves the credit application with submitted documents and applicant detailsLSLOS OriginationAuto-execute
fetch_aa_statements()Fetches bank statements via Account Aggregator with customer consentAAAccount AggregatorAuto-execute
fetch_gst_returns()Pulls GSTR-1 and GSTR-3B data via GSP with taxpayer OTP consentGGSTN PortalAuto-execute
get_bureau_report()Retrieves the full commercial credit bureau reportCCIBIL BureauAuto-execute
compute_ratios()Calculates financial ratios — DSCR, DTI, current ratio, turnover analysisLSLOS OriginationAuto-execute
draft_credit_memo()Generates the credit memo with risk assessment, ratio analysis, and recommendationDDMS OCR StoreSign-off Bound

Connected Core Systems & APIs

Direct integrations providing live data and execution rails
6 Connected Rails
AAAccount Aggregator (FIU)
Connected

Consent-based bank statements from other banks for underwriting.

ReBITFetch with consent
GGST returns (via GSP)
Connected

GSTR-1 and GSTR-3B turnover for SME credit checks.

GSPFetch with consent
CCredit bureau (CIBIL)
Connected

Consumer and commercial bureau reports.

RESTRead
CRCredit bureau (CRIF High Mark)
Connected

Commercial and MSME bureau reports.

RESTRead
LSLoan origination system
Connected

Applications, documents and sanction workflow for SME credit.

RESTRead
DDocument store (DMS)
Connected

KYC documents, deeds, invoices and bills of entry, with OCR text.

S3-compatibleRead

Autonomy & Permission Boundaries

RBI Compliant
Read DataAccess customer records, historical balances, and KYC documents
Autonomous
Draft DocumentsSynthesize STRs, sanction notes, customer replies, and audit memos
Autonomous
Propose DecisionsFormulate reversal proposals, credit approvals, and settlement offers
Within limits
Execute on CoreMove funds, post GL entries, update CBS, and file statutory reports
Not allowed

Model Evaluation & Gate Profile

212 Benchmark Cases
88.2%
Precision Score86.5%
Misses / False Positives1 flagged
Production Gate PolicyMemo matches credit officer on 90%

Multi-Dimensional Performance Benchmark

5-Axis Audited Evaluation
AccuracySpeedComplianceCoverageCost eff.