All agent desksID: LOANOPS · STAGE 2: SHIP
Credit Operations·Head, Loan Ops·7 Tools·6 Connectors
Loan Ops Manager
Post-sanction lifecycle: doc collection with AI classification, legal vetting, CERSAI check, insurance bundling, CBS account creation, NACH mandate, and disbursement.
Operational ROI:Sanction-to-disburse: 5 days → 1.5 days
Live · Human Sign-offStage: SHIP
Daily VolumeToday
64
loans processed handledAudit Concurrence30 days
93.5%
Human-AI alignment rateCapacity Returned7 days
124h
Staff hours freed this weekSign-off QueueReal-time
0items
Queue clean · Zero SLA breachHow it works: Autonomous Execution Pipeline
6 nodes · 2 core banking connectors · 1 AI checkpointsTriggerSystem callAI Model stepDecision gateHuman sign-offResolvedEscalation
Autonomous DAG PipelineAudited Step-by-Step Pipeline Sequence
01
Loan sanctionedCollect docs
DMS
02
Collect docsClassify & validate
AI Agent
03
Classify & validateCERSAI check
CERSAI
04
CERSAI checkLegal vetting
05
Legal vettingDisburse
Tools & Deterministic Capabilities
Every tool is sandbox-isolated and bound by audit policies| Tool Function | Capability & Operational Mandate | Target Connector | Execution Policy |
|---|---|---|---|
| generate_checklist() | Generates a product-wise document checklist for post-sanction processing | LSLOS Origination | Auto-execute |
| classify_documents() | AI-classifies uploaded documents (title deed, ITR, BS, KYC) using vision models | LSLOS Origination | Auto-execute |
| ocr_extract() | Extracts key fields (names, amounts, dates) from scanned documents via OCR | LSLOS Origination | Auto-execute |
| cersai_search() | Searches CERSAI for prior charge on the collateral property | LSLOS Origination | Auto-execute |
| generate_sanction_letter() | Generates the sanction letter with terms, schedule, and conditions | LSLOS Origination | Auto-execute |
| create_loan_account() | Creates the loan account in CBS with limit setup and drawing power | LSLOS Origination | Sign-off Bound |
| register_nach() | Registers NACH mandate with NPCI for automated EMI debit | LSLOS Origination | Auto-execute |
Connected Core Systems & APIs
Direct integrations providing live data and execution railsLSLoan origination system
ConnectedApplications, documents and sanction workflow for SME credit.
RESTRead
FCore banking (Finacle)
ConnectedCustomer, account, transaction and charge data. The system of record every agent reads.
RESTRead
NANACH / UPI Autopay mandates
ConnectedMandate status and presentation results for EMIs.
NPCIRead
DDocument store (DMS)
ConnectedKYC documents, deeds, invoices and bills of entry, with OCR text.
S3-compatibleRead
Autonomy & Permission Boundaries
Read DataAccess customer records, historical balances, and KYC documents
AutonomousDraft DocumentsSynthesize STRs, sanction notes, customer replies, and audit memos
AutonomousPropose DecisionsFormulate reversal proposals, credit approvals, and settlement offers
AutonomousExecute on CoreMove funds, post GL entries, update CBS, and file statutory reports
Pilot onlyModel Evaluation & Gate Profile
Precision Score91%
Misses / False PositivesZero tolerance passed
Production Gate PolicyNo disbursement without signed docs
Multi-Dimensional Performance Benchmark
Pending Human Sign-offs
✓ All recommendations signed. Desk queue is fully cleared.