Agent Desk

DSA
All agent desksID: DSA · STAGE 2: SHIP
Partner Operations·Head, DSA Channel·6 Tools·5 Connectors

DSA Commission Agent

Month-end DSA commission calculation with product-slab mapping, clawback checks, TDS deduction (Section 194H), statement generation, dispute handling, and auto-payout.

Operational ROI:₹8.4 Cr commissions reconciled this month
Live · Human Sign-offStage: SHIP
Daily VolumeToday
0
Desk standby
Audit Concurrence30 days
97.6%97.6%
Human-AI alignment rate
Capacity Returned7 days
64h
Staff hours freed this week
Sign-off QueueReal-time
0items
Queue clean · Zero SLA breach

How it works: Autonomous Execution Pipeline

5 nodes · 1 core banking connectors · 1 AI checkpoints
Deterministic DAG
Month-end exportCBSCalculate commissionAI AGENTTDS deductionERPOps reviewAuto-payout
TriggerSystem callAI Model stepDecision gateHuman sign-offResolvedEscalation
Autonomous DAG Pipeline
Audited Step-by-Step Pipeline Sequence
01
Month-end exportCalculate commission
AI Agent
02
Calculate commissionTDS deduction
ERP
03
TDS deductionOps review
04
Ops reviewAuto-payout

Tools & Deterministic Capabilities

Every tool is sandbox-isolated and bound by audit policies
6 Registered Tools
Tool FunctionCapability & Operational MandateTarget ConnectorExecution Policy
extract_disbursements()Extracts DSA-sourced disbursements from CBS for commission calculationFFinacle CBSAuto-execute
map_commission_slab()Maps product-wise commission slab percentages to each disbursementFFinacle CBSAuto-execute
check_clawback()Checks for prepayment within lock-in period triggering clawbackFFinacle CBSAuto-execute
calculate_tds()Calculates TDS deduction under Section 194H (5%/20% based on PAN)FFinacle CBSAuto-execute
generate_statement()Generates DSA commission statement with line-item breakupFFinacle CBSAuto-execute
process_payout()Processes NEFT auto-payout to DSA bank accountFFinacle CBSAuto-execute

Connected Core Systems & APIs

Direct integrations providing live data and execution rails
4 Connected Rails
FCore banking (Finacle)
Connected

Customer, account, transaction and charge data. The system of record every agent reads.

RESTRead
LSLoan origination system
Connected

Applications, documents and sanction workflow for SME credit.

RESTRead
HHRMS / maker-checker IDs
Available

Maps user IDs to staff and roles for waiver and override checks.

RESTRead
NANACH / UPI Autopay mandates
Connected

Mandate status and presentation results for EMIs.

NPCIRead

Autonomy & Permission Boundaries

RBI Compliant
Read DataAccess customer records, historical balances, and KYC documents
Autonomous
Draft DocumentsSynthesize STRs, sanction notes, customer replies, and audit memos
Autonomous
Propose DecisionsFormulate reversal proposals, credit approvals, and settlement offers
Autonomous
Execute on CoreMove funds, post GL entries, update CBS, and file statutory reports
Within limits

Model Evaluation & Gate Profile

620 Benchmark Cases
97.6%
Precision Score96.2%
Misses / False PositivesZero tolerance passed
Production Gate PolicyTDS calculation matches 26AS

Multi-Dimensional Performance Benchmark

5-Axis Audited Evaluation
AccuracySpeedComplianceCoverageCost eff.

Pending Human Sign-offs

0 in Queue
✓ All recommendations signed. Desk queue is fully cleared.