Agent Desk

AML
All agent desksID: AML · STAGE 2: SHIP
Financial Crime Compliance·MLRO office·7 Tools·7 Connectors

AML Investigator

Investigates transaction-monitoring and screening alerts, cites evidence, drafts STRs for FIU-IND.

Operational ROI:41 min → 4 min per alert
Live · Human Sign-offStage: SHIP
Daily VolumeToday
412
alerts handled
Audit Concurrence30 days
96.1%96.1%
Human-AI alignment rate
Capacity Returned7 days
231h
Staff hours freed this week
Sign-off QueueReal-time
2items
Oldest due 38 min

How it works: Autonomous Execution Pipeline

8 nodes · 3 core banking connectors · 1 AI checkpoints
Deterministic DAG
YesNoTM alert raisedACTIMIZEFetch transactionsFINACLEScreen watchlistsSANCTIONSInvestigate alertAI AGENTSTR needed?Draft STRFIU-INDMLRO sign-offClose / file
TriggerSystem callAI Model stepDecision gateHuman sign-offResolvedEscalation
Autonomous DAG Pipeline
Audited Step-by-Step Pipeline Sequence
01
TM alert raisedFetch transactions
Finacle
02
Fetch transactionsScreen watchlists
Sanctions
03
Screen watchlistsInvestigate alert
AI Agent
04
Investigate alertSTR needed?
05
STR needed?Draft STR
YesFIU-IND
06
STR needed?Close / file
No
07
Draft STRMLRO sign-off
08
MLRO sign-offClose / file

Tools & Deterministic Capabilities

Every tool is sandbox-isolated and bound by audit policies
7 Registered Tools
Tool FunctionCapability & Operational MandateTarget ConnectorExecution Policy
get_alert()Retrieves a transaction monitoring alert with full rule metadata and trigger detailsANICE ActimizeAuto-execute
get_customer_profile()Pulls the customer's KYC profile, account history, and risk classificationFFinacle CBSAuto-execute
get_transactions()Fetches transaction history for a given account and date rangeFFinacle CBSAuto-execute
screen_watchlists()Screens names and entities against UN, MHA, OFAC, and EU consolidated sanctions listsSNUN/OFAC SanctionsAuto-execute
search_adverse_media()Searches PEP databases and adverse media sources for matching entitiesWCRefinitiv World-CheckAuto-execute
get_documents()Retrieves KYC documents, supporting files, and OCR-extracted text from the DMSDDMS OCR StoreAuto-execute
draft_str()Generates a Suspicious Transaction Report in FIU-IND XML format with evidence citationsFNFIU-IND FINnet 2.0Sign-off Bound

Connected Core Systems & APIs

Direct integrations providing live data and execution rails
7 Connected Rails
FCore banking (Finacle)
Connected

Customer, account, transaction and charge data. The system of record every agent reads.

RESTRead
ATransaction monitoring (Actimize)
Connected

Alerts, rule metadata and case disposition write-back.

RESTRead alerts
SNSanctions lists (UN, MHA, OFAC)
Connected

Consolidated sanctions and designated-person lists for screening.

DailyRead
WCPEP & adverse media (World-Check)
Connected

PEP, relatives and close associates, and adverse media profiles.

RESTRead
FNFIU-IND FINnet 2.0
Planned

STR, CTR and CBWTR filing. The agent prepares XML; a person files.

PortalSubmit reports (human only)
DDocument store (DMS)
Connected

KYC documents, deeds, invoices and bills of entry, with OCR text.

S3-compatibleRead
CKCKYC registry (CERSAI)
Connected

Central KYC search and download for onboarding and re-KYC.

CKYCRSearch

Autonomy & Permission Boundaries

RBI Compliant
Read DataAccess customer records, historical balances, and KYC documents
Autonomous
Draft DocumentsSynthesize STRs, sanction notes, customer replies, and audit memos
Autonomous
Propose DecisionsFormulate reversal proposals, credit approvals, and settlement offers
Autonomous
Execute on CoreMove funds, post GL entries, update CBS, and file statutory reports
Not allowed

Model Evaluation & Gate Profile

1840 Benchmark Cases
96.1%
Precision Score93.4%
Misses / False PositivesZero tolerance passed
Production Gate PolicyZero misses on 212 known STRs

Multi-Dimensional Performance Benchmark

5-Axis Audited Evaluation
AccuracySpeedComplianceCoverageCost eff.